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23 Apr 2024

Business Development Officer (BDO) – DSF at MUA Kenya

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Job Description

MUA Kenya has inherited its rich history from one of the oldest insurance companies in East Africa – Phoenix Assurance Company Ltd. The company’s roots can be traced back to 1781, with the name “Phoenix” being adopted in 1812.

About Job

Applications are invited from Business Development Officer (BDO) – Direct Sales Force (DSF) Medical position at MUA Insurance (Kenya) Ltd’s Head office. This is a great opportunity for a qualified and experienced professional to join a fast-growing company and make a real impact.

Position Summary:

The BDO will be responsible for developing and implementing sales and marketing strategies, recruiting, managing a team of Direct Sales Agents (DSAs), growing retail medical book and providing excellent customer service.

The ideal candidate will have a strong understanding of the insurance industry, as well as experience in sales and marketing, to develop and execute strategies that will help MUA grow its Medical Business.

Key Deliverables:

  • Develop and maintain marketing strategies to meet MUA’s objectives
  • ·Recruit and maintain a team of at least fifteen (15) Direct Sales Agents
  • ·Provide training and marketing workshops for the sales team
  • ·Ensure accurate and updated weekly and monthly reports on visits and meetings of the DSAs
  • ·Ensure all DSAs are registered with IRA and their registration remains current
  • ·Continuously developing and expanding network of DSA’s
  • ·Ensuring excellent customer service to clients within the unit
  • ·Maintaining a quotations hit ratio of 30% per year
  • ·Ensuring that weekly, monthly, quarterly and annual business acquisition targets are met

The ideal candidate for the BDO position will have the following qualifications, skills and experience:

  • ·Certificate of Proficiency in Insurance and or Diploma in Insurance
  • ·KCSE minimum Grade C
  • ·2-5 years of experience as a Unit Manager
  • ·Excellent planning and organizational skills, analytical and problem-solving skills
  • ·Excellent written and verbal communication skills
  • ·Ability to display a high degree of professionalism and integrity
  • ·Good interpersonal and public relation skills
  • ·Ability to work under pressure
  • ·Demonstrated zeal to succeed


Method of Application

Submit your CV, copies of relevant documents and Application to:

[email protected]

Use the title of the position as the subject of the email

Closing Date : 29 April. 2024





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