Job Summary

The job holder will be responsible for the implementation of the sales strategy for the Retail Business channel to ensure the achievement of the Retail Business strategy.

Roles And Responsibilities

Sales and Marketing

• Identify business opportunities, negotiate and close business deals within the company’s quality business guidelines to increase the market share.
• Drive achievement of the annual, quarterly, and monthly production budget targets.
• Manage quality of business, productivity, and overall sales performance.
• Build robust relationships with assigned and sourced intermediaries.
• Provide accurate and competitive quotations for all the product lines and ensure they are delivered promptly to prospective clients.
• Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
• Conduct continuous product training for intermediaries
• Manage and maintain existing client relationships to identify opportunities for cross-selling, areas of growth, and new business acquisition.
• Exploit synergy with other group companies to grow business.

Operational Procedures

• Liaise with internal departments to ensure customer instructions are executed within the set timelines to enhance levels of customer satisfaction,
• Ensure credit control policy is adhered to for business on board.
• Prepare timely, accurate, informative reports on the performance of the distribution channel.
• Ensure the company works only with properly licensed intermediaries with ethical practices.
• Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution.
• Ensure strict adherence to practices, procedures, and policies stipulated in the Business Development operations manual, including the Code of Ethics.

Learning and Growth

• Continue to build a personal skill set by participating in in-house programs (including e-learning), customer-related courses, and seminars as deemed necessary to expand product and system knowledge,
• Understand and actively support and advocate the organization’s mission, vision, and core values

Requirements Qualifications

• Bachelor’s Degree in Insurance and/ or a business-related field
• Diploma in Insurance (ACII or AIIK) professional qualification will be an added advantage
• 2 years’ experience in the insurance or financial services industry
• Hold experience in Business Development in General Insurance business
• Sales and marketing skills.
• Insurance product knowledge.
• Stakeholder management skills.
• Understanding of insurance operations and concepts.
• Knowledge of insurance regulatory requirements.
• Knowledge of underwriting processes, procedures, and concept