Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.

Job Ref. No: JHIL108

Role Purpose

We’re seeking a savvy Business Development Officer – IPMI who possesses a comprehensive understanding of health insurance industry, particularly within international private medical insurance to drive rapid client growth and maintain portfolio management. You will cultivate and expand existing intermediary/client relationships, identify, and capitalize on growth opportunities, and ensure seamless client and product servicing, exceeding expectations and providing operational excellence.

Main Responsibilities

Operational

• Drive portfolio retention and revenue growth by offering the full range of Jubilee Health insurance solutions. Achieve this through customer-centric strategies.
• Nurture excellent relations with intermediaries and other distribution channels through regular contact to facilitate a steady inflow of business and cost-effective client management.
• Facilitate timely preparation of new business quotations and presentations, and closely follow up to convert them into business.
• Manage insurance processing and contracting, Customer support, contract administration, and enrolment and eligibility.
• Participate in the annual review process of insurance policies and make recommendations on renewal proposal.
• Conduct market research and consistently monitor and provide Insurance market intelligence and identify potential for both business acquisition and strategic planning.
• Conceptualize new initiatives for increasing sales and top-of-mind recall amongst potential clients.
• Identify marketing opportunities by studying client’s requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Creating a database on prospective clients. Maintaining constant touch with them by identifying key stakeholders and decision-makers
• Generate weekly/ monthly/ quarterly / annual business reports in accordance with agreed key performance indicators as well as IPMI Market research.
• Sustain rapport with key accounts by making periodic visits; exploring specific needs; and anticipating new opportunities.
• Build and maintain cohesive relations with team members, product specialists, departments, and colleagues of Jubilee Health Insurance.
• Ensure all work carried out is conducted in accordance with the company values, compliance and regulatory policies.
• Ensure quality standards set are adequately followed within the area of operations under your profile.

Requirements

Key Competencies

• Health Insurance Expertise
• Market Knowledge within the international health insurance market, including emerging trends, competitor products, and market segmentation.
• Sales and Business Development Skills
• Capability to build and maintain strong relationships with key stakeholders, including clients, brokers, underwriters, and internal teams, to ensure customer satisfaction and retention
• Strong verbal and written communication skills to effectively convey the value proposition of IPMI products, negotiate terms, and deliver presentations to diverse audiences.
• Proficiency in analyzing market data, sales metrics, and performance trends to inform strategic decision-making and optimize business development efforts.
• Ethical Conduct: Commitment to upholding ethical standards and regulatory compliance in all business dealings, ensuring transparency, integrity, and trustworthiness in client relationships.

 Qualifications

• Bachelor’s degree in business or insurance related course
• Professional Insurance certification such as CII or COP is an added advantage.
• Experience in IPMI Employee Benefits is an added advantage.
• Proven track record of achieving and exceeding set targets.

 Relevant Experience

• 3-5 years minimum experience in business development (Insurance/Financial services) with both corporate and/or individual customers