Rafode seeks to hire a Business Development Officers to be based in Kapenguria, West Pokot County. The role holder will be directly responsible for the entire loaning process including client management. He/She will be responsible for recruiting members and marketing Rafode products, ensuring prompt and complete collection of loans.

Key Responsibilities

• Identify, initiate and manage strategic community partnerships that increase quality.
• Represent Rafode at networking events, seminars, and conferences; frequently presenting our mission and services.
• Develop, organize, and conduct training for Rafode clients and prospective clients in conjunction with community partners positioning our organization as a leader in alternative financing.
• Support public relations with client success stories.
• Work closely with clients to provide them with loans, ensuring client satisfaction throughout the loan application and servicing process;
• Convert potential clients into borrowers and effectively retain clients;
• Sell Rafode products and follow-up regularly in case of default according to policy;
• Obtain information and documentation for individuals that qualify for a loan.
• Ensure quality control of all data entry and provide customer service to our clients’ inquiries about Rafode’s loan program and requirements.
• Interview prospective borrowers and assess their ability and willingness to repay a loan.
• Analyze the information and documentation provided by the client, determine if the client qualifies for a loan and, if so, make a recommendation for approval.
• Meet with clients at loan closing, ensuring that all paperwork is accurate and that information regarding loan is properly disclosed to client.
• Work with clients on a one-on-one basis to deliver a range of financial education services targeted to their individual needs. These include record keeping assistance, cash-flow management and credit management.
• Ensure strong loan performance, including on time payments.
• Take a participative and active role in the overall implementation of Rafode Micro finance program.

Requirements

• Diploma in Community Development, Business administration or any other relevant qualification
• Experience in credit and microfinance;
• Experience in analysis of markets and channels for delivering financial services;
• Experience in client mobilization and client recruitment.
• Strong communication skills, both written and verbal.
• Results driven and customer focused.
• Ability to meet targets and deadlines.
• Problem solving skills, analytical and critical thinking skills.
• Ability to make sound Judgment.
• Computer skills.