Job purpose: 

To grow Smart’s customer base by selling Smart’s products & services through identifying leads, educating prospects and closing on all identifies prospect customers within agreed timelines.

Job Summary:

The Business Development Officer will ensure business growth through participating, directing and managing business development sales activities to ensure sales are closed in accordance with the departmental strategy on Return on Investment.

Key responsibilities and accountabilities:

•  Deliver monthly sales projections
•  Develop a monthly sales pipeline for all Smart products
•  Conduct market research to identify selling possibilities and evaluate customer needs.
•  Actively seek out new sales opportunities through cold calling, networking and social media and any other applicable approach.
•  Set up meetings with potential clients and listen to their requirements in order to provide suitable and well-priced Smart solution proposals.
•  Prepare and deliver appropriate presentations on products and services.
•  Create monthly reviews and reports on sales and respective financial data.
•  Ensure the availability of material for sales and demonstrations.
•  Participate on behalf of the company in exhibitions or conferences.
•  Negotiate/close deals and handle sales complaints or objections.
•  Collaborate with team members to achieve better results on sales.
•  Work closely with other teams to develop new business channels and be adaptive to dynamic technological sales trends.
•  Identify opportunities for partnerships that lead to increase in sales.
•  Plan to ensure achievement  of personal target Key Performance Indicator (KPI), aligning with departmental  sales policies and strategies
•  Identify potential clients, and the decision makers within a client organization, research, close sales and build longtime-relationships with them.
•  Set up meetings between client decision makers and company’s practice leaders/Principals.
•  Plan approaches and pitches. Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
•  Continually develop knowledge of Smart’s business climate, systems and competition climate
•  Present new products and services and enhance existing relationships.
•  Continually assess current sales channels, their performance and improvement areas
•  Work with technical staff and other internal colleagues to meet customer needs.
•  Arrange and participate in internal and external client debriefs.
•  Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
•  Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
•  Identify and document opportunities for new innovations
•  Monitor and gather information on competition by gathering marketplace information on pricing and products.

Requirements

• Holder of a Bachelor’s degree in Sales & Marketing or Business Administration
• At least 1 year’s experience in a sales Role in a reputable organization – preferably within  Technology and/or  Insurance industry
• IT Proficiency especially in the Microsoft Office suite with an emphasis on Microsoft Word and Excel and PowerPoint is a must
• Computer Literate with proficiency in IT is an added advantage
• Having worked directly in sales, marketing or in a customer-facing role is an added advantage.