We are looking for suitable and qualified individuals to fill the position of Business Growth Officer(s) in our various Branches. Reporting to the Business Growth Manager, the Officer will be expected to:

• Drive the consistent expansion of the company’s product portfolio by actively marketing to targeted groups and individual clients.
• Develop strategic plans for product growth by identifying and engaging suitable clients and market segments.
• Educate clients on new product features, benefits, and requirements to enhance adoption and utilization. Conduct thorough loan appraisals, including financial analysis, and provide recommendations to the branch credit committee.
• Build referral networks, explore alterative channels, and cross-sell products and services to achieve business growth targets.
• Foster trust, customer loyalty, and satisfaction by going the extra mile throughout the loan application and underwriting process.
• Conduct regular visits to client business premises during loan assessments and monitoring to ensure loan quality aligns with organizational standards.
• Analyze loan markets, identify potential prospects, and develop referral partnerships to grow the loan portfolio.
• Assess applicants’ financial status, creditworthiness, and collateral to determine loan feasibility and ensure compliance with policies.
• Review loan agreements to confirm accuracy and alignment with organizational policies and standards. Address and resolve customer complaints promptly to maintain high service standards.
• Monitor loan repayment schedules and ensure timely payments by clients.
• Adhere strictly to the company’s credit and lending policies and procedures in all loan-related activities.

Qualifications, skills, and experience

• Diploma in business related discipline from a recognized college.
• A business-related degree will be an added advantage
• At least one year of relevant experience in Microfinance.
• Competencies and personal attributes
• Excellent interpersonal skills.
• Ability to work with numbers, conduct analysis of information.
• Ability and willingness to follow up clients personally and with a keen eye on both financial data. Ability to make sound judgment and quick right decisions.
• Ability to build trust, value others, communicate effectively and drive execution.
• Self-motivated and proven ability to motivate others.
• Customer satisfaction orientation and sales competencies.