What you’ll do

• Own the customer experience from the time of initial contact through contract close, implementation, and growth; this includes leading impact and economic value discussions, developing solutions aligned with client’s strategy and goals, ensuring new implementations are completed in line with client expectations, leveraging insights to support account growth, and increasing visibility of Zipine’s impact
• Shape ongoing integration of Zipline’s service into government systems for maximal return on investment
• Drive pipeline growth; identify, qualify, and advance new partnership opportunities focusing on health, agriculture, and other sectors that can benefit from Zipline’s infrastructure
• Partner with global leadership to develop a vision for Zipline’s business growth in Kenya
• Contribute to feedback channels designed to strengthen this function, including partnering with the global team to ensure the necessary tools, assets, and sales enablement capabilities are in place

What you’ll bring

• 8+ years of experience in sales, partnerships, business building, and/or government affairs
• Experience managing multi-cultural, growth-stage business teams
• Track record of owning and driving account growth over time
• Experience selling complex, high value products or services preferred
• Experience selling to or partnering with government and/or funding institutions preferred
• Experience in health or development sectors a plus
• Ability to deeply understand a client’s current situation and needs, identify gaps and opportunities, and align proposed solutions to fit the client’s strategy and goals
• Exceptional communication and presentation skills
• Advanced strategic and project management skills
• Collaborative approach to sales and customer success that includes working with multiple internal and external stakeholders
• Inherent self-motivation, adaptability, and creativity
• Fluency in English