Scope and General purpose of the job

The Business Manager oversees and coordinates various aspects of business operations to ensure efficiency, profitability, and growth. This role involves strategic planning, financial management, and leadership to drive the organization towards its goals.

Duties and Responsibilities:

Strategic Planning:

• Develop and implement business strategies to achieve organizational objectives.
• Analyze market trends, competition, and emerging opportunities to make informed business decisions.

Financial Management:

• Create and manage budgets, forecasts, and financial reports.
• Monitor financial performance, identify variances, and implement corrective actions.
• Optimize financial processes to enhance cost-effectiveness and profitability.

Team Leadership:

• Lead and motivate cross-functional teams to achieve business goals.
• Foster a positive and collaborative work environment.
• Provide coaching and mentorship to team members.

Operational Oversight:

• Oversee day-to-day business operations and ensure efficiency.
• Implement and optimize processes to enhance productivity and quality.
• Identify areas for improvement and implement operational best practices.

Client and Stakeholder Relations:

• Build and maintain strong relationships with clients, partners, and stakeholders.
• Address client concerns and ensure high levels of customer satisfaction.

Sales and Business Development:

• Collaborate with sales and marketing teams to develop and execute business growth strategies.
• Identify new business opportunities and markets.
• Plan for sales campaigns, promotions and activations.
• Participate in the development of sales plans and targets.

Risk Management:

• Identify and assess business risks.
• Develop and implement risk mitigation strategies.
• Ensure compliance with relevant laws and regulations.

Performance Analysis:

• Analyze key performance indicators (KPIs) and business metrics.
• Use data-driven insights to make informed decisions and drive continuous improvement.

Qualifications:

Education:

• Bachelor’s degree in business administration, Management, or a related field. MBA is a plus.

Experience:

• Proven experience in retail business management or a related role, with a track record of achieving sales targets.
• Familiarity with retail software and point-of-sales systems.
• Experience in strategic planning, financial management, and team leadership.

Leadership Skills:

• Strong leadership and decision-making abilities.
• Ability to inspire and motivate teams to achieve targets.

Analytical Skills:

• Strong analytical and problem-solving skills.
• Ability to interpret data and trends to inform business decisions.

Communication Skills:

• Excellent communication and interpersonal skills.
• Ability to communicate effectively with internal and external stakeholders.

Adaptability:

• Ability to adapt to changing business environments and priorities.

Results-Oriented:

• Demonstrated track record of achieving business goals and objectives.

Ethical Conduct:

• Uphold high ethical standards in all business dealings.