Job Description

• Responsible for providing strategic and operational support to the Group Head of Distribution (GHoD), including the coordination of meetings, town halls, and engagements with Sales & Distribution (S&D) teams and external partners. This role contributes to business planning and execution by delivering data-driven insights for informed decision-making. Additional responsibilities include conducting market research and competitor analysis to ensure awareness of industry trends, overseeing the tracking and progress of key S&D initiatives, and promoting alignment across teams through effective collaboration and communication.

Key Responsibilities

• Assist the Group Head of Distribution (GHoD) in formulating and articulating the distribution strategy for the business, ensuring alignment across all Sales & Distribution (S&D) functions and related departments.
• Facilitate the implementation of strategy, particularly across functions with cross- functional dependencies.
• Monitor strategic initiatives within S&D and across supporting business areas to ensure timely and effective execution.
• Support the cascade of strategic decisions through internal communications, presentations, and events, ensuring consistent messaging across the organization.
• Consolidate and analyse data to support the implementation of recognition programs such as leaderboards, sales competitions, and other performance forums. Compile high-quality presentations and documentation for meetings, strategy sessions, and other leadership engagements.
• Conduct internal and external research on key topics and provide analytical interpretation of business metrics and reports to equip the GHoD with insights for stakeholder engagements, events, interviews, and strategic planning.
• Oversee key reporting cycles, including weekly sales updates, monthly ExCo and CE reports, quarterly Board packs, and annual performance reviews.
• Consolidate monthly reports from business units into cohesive business-wide reporting packs for executive use.
• Maintain dashboards to track progress against strategic deliverables, enabling the GHoD to identify risks, propose interventions, and ensure execution of plans.
• Gather and integrate data from Finance (e.g., intermediary commissions, pending premiums), Actuarial, and Operations (e.g., policy lapses, reinstatements) to support informed S&D engagements.
• Serve as secretary for departmental meetings chaired by the GHoD, including agenda drafting, minute-taking, coordination, and follow-up on action items.
• Facilitate smooth communication and information flow across departments while maintaining credibility, trust, and support.
• Coordinate detailed travel plans, agendas, and supporting documentation for travel- related meetings and engagements.
• Drive and manage strategic projects and initiatives for the GHoD, ensuring alignment and buy-in from key stakeholders.
• Attend strategic forums and workgroups to stay informed of developments and risks, and provide feedback to the GHoD on matters requiring attention or intervention.
• Assist in preparing the GHoD for key forums and events by compiling strategic talking points and reports aligned with core business objectives. Provide day to day strategic and operational assistance to help drive the S&D functions agenda across all distribution channels.
• Provide high-level data analysis, dashboards, and reports to assist in executive decision-making.
• Monitor business performance and recommend corrective actions to achieve strategic objectives.
• Collaborate with the Project Management Office (PMO) to design project plans, track progress, and monitor deliverables.
• Implement frameworks to track and assess the impact of strategic initiatives, ensuring measurable outcomes and business success.

Qualifications

• Degree in Actuarial Science, Business Administration, Management, Finance, Marketing, or a related field is typically required.
• Background in Strategic Management, Project Management, or Executive Support will be an added advantage.

Experience

• 3 years of experience in business management, executive support, or project management within a corporate or high-level executive setting.

Competencies

• Research and Data Analytics
• Stakeholder and Relationship Management
• Project Management
• Strategic Planning and Execution
• Business and Financial Analysis
• Data Analysis & Visualization
• Business Intelligence (BI) & Reporting
• Document and Data Management
• Communication and Presentation Skills
• Change Management High Drive and Initiative
• Persuasion and Influence Planning and Organizational Skills
• Strong Interpersonal Abilities
• Creativity and Innovation
• Decisiveness and Action Orientation
• Entrepreneurial and Commercial Thinking
• Proficiency in Business Software & Office Applications