The Business Processing Officer will optimally carry out business processing in the department and ensure that customer standards are met.

The key objectives for this position are: –

• Ensure completeness of insurance documentations – KYC
• Prepare Renewal lists and process renewal notices
• Premiums Processing
• Process underwriting documentations
• Prepare policy documents/ contracts
• Respond to inter departmental queries and complaints in a timely manner
• Assist in credit control by ensuring no unpaid business is not booked
• Membership Management- Deletions, additions, member lists, deactivation letters etc.
• Preparation of Medical cards, activation, deactivation, issuance etc.
• New medical scheme set ups- completion of contract files, payments, member lists etc.

Requirements

Qualifications and experience

• Entry level.
• Degree in relevant field

Knowledge and Skills

• Product knowledge and functions of the various departments.
• Basic computer skills