DUTIES AND RESPONSIBILITIES

• Take full responsibility for the business vertical Profit & Loss (P&L)
• Achieve or exceed budgeted targets for revenue, EBITDA, profit
• Lead the business vertical from an operational and financial perspective
• Prepare accurate and timely reports for senior management and the Board of Directors
• Prepare and present the Quarterly Business Review (QBR) to the Board of Directors
• Demonstrate successful relationship-building with senior management within the organization to ensure alignment of company objectives and effective cross-functional processes.
• Demonstrate sales/revenue growth success
• Champion and initiate continuous improvement on sales processes, cost control and quality control
• Ensure company policies and procedures are understood and consistently followed by all team members
• Lead, coach, and develop a high-performing team, delegating tasks and authority as appropriate
• Manage Key Performance Indicators and reporting on daily performance
• Foster an environment of open communication, collaboration, and mutual respect
• Determine performance drivers and direct accountability for that performance
• Create an energizing work environment that supports the company’s high performance culture
• Develop and implement effective problem resolution processes
• Develop new concepts that meet customer needs or changing existing offerings to meet changing market conditions
• Conduct market research studies to identify potential new customers or new uses for existing products or services
• Monitoring industry trends and competitor activities to identify areas where additional research or development is needed to maintain competitiveness
• Analyse data and financial reports to inform decision-making
• Represent the company at industry events and conferences

Requirements

QUALIFICATIONS & EXPERIENCE

• Master’s degree in Finance, Accounting, Business Management, or related field
• 10+ years of progressive commercial experience, including at least 5 years in senior management
• Proven experience managing a business unit with full P and L responsibility
• Practical experience in FinTech, digital banking, mobile payments, or financial inclusion
• Experience in cross-border East African markets (Kenya, Uganda, Tanzania, Rwanda, Ethiopia preferred)
• Demonstrated success in revenue growth, business development, and building high-performing teams
• Strong stakeholder management and communication skills