Main Purpose of the Job

The Business Units Coordinator is responsible for overseeing and managing various business units within the university, ensuring efficiency, monitoring on the profitability and excellent service delivery. This role involves coordinating the business activities related to the conferencing services, mini-mart, wellness centre, cafeteria operations, student residences and managing students work study programme. The ideal candidate will have strong organizational, leadership, and financial management skills to enhance the overall business functions and ensure smooth daily operations.

Key Responsibilities

• Develop and implement pricing strategies to maintain profitability while being affordable for University’s community.
• Coordinate university conference facilities and manage bookings for all events and maintain calendar of events to ensure resource optimization.
• Develop and implement marketing strategies to attract external clients to the university conference spaces, while tracking expenses, negotiate contracts, and find ways to maximize revenue generation
• Liaise with event organizers to understand requirements and ensure seamless event execution.
• Supervise event logistics, including seating arrangements, audiovisual needs, and catering services.
• Collaborate with health and wellness teams to promote programs that enhance student and staff well-being and report to the Chief Operations Office on the business unit effectiveness and recommend improvements
• Oversee the daily operations of the campus mini mart, ensuring efficient inventory management and stock replenishment.
• Analyse customer feedback and implement improvements in service and catering offerings.
• Work with the student residence staff to ensure optimal use of the facilities for sustainability.
• Design, implement, and manage the university’s work-study program including maintaining accurate records of student work hours and program expenditures to align with institutional goals and student needs, while monitoring work-study budgets and student payment allocations.

Qualifications

Education, Knowledge and Experience

• Bachelor’s degree in Business Administration, Public Relations, Communications or any related field.
• Minimum of 3–5 years of experience in business operations, management, or university/collage/higher education administration will be highly preferred.
• Experience in retail, food service, event management, or students work study management is an added advantage.
• Strong background in vendor negotiation, budgeting, and reporting is as a plus.

Skills and Competences

• Ability to oversee multiple business functions efficiently.
• Understanding of financial reports, cost control, and revenue generation strategies.
• Strong experience in customer relations and ability to liaise with different stakeholders, including students, staff, vendors, and external clients.
• Capacity to handle challenges and implement solutions effectively while fostering teamwork.
• Commitment to providing high-quality services across all business units.
• Ability to juggle multiple responsibilities and meet deadlines.
• Understanding of health, safety, and business operational laws.