8 Nov 2021

Call Centre Operator (remote) at Unateus

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Job Description

We are looking for a skilled call centre agent to develop and execute the sales plans for our client in Kenya. The call centre agent will be responsible for managing clients and making active sales.

Person Specification:
•    A bachelor’s degree in Business Studies and/ or Marketing qualification.
•    At least 2-5 years experience working/worked in a Sales environment.
•    Ability to work with little or no supervision
•    Excellent telephone manner
•    Ability to build relationships quickly
•    Ability to organize and prioritize workload
•    Ability to analyze given information and propose options of solution
•    Work to tight deadlines
•    Articulate and confident
•    Highly organized
•    Excellent communicator
•    Good interpersonal skills and friendly
•    Commitment to high-quality service delivery
•    A flexible “can-do” approach
•    Enthusiastic and flexible
•    Reliable and Willing
•    Efficient
•    Competency in MS Office, Excel, Outlook, and PowerPoint.
•    Accuracy and attention to detail
•    Interpersonal Skills
•    People Management Skills.
•    Strong internet connection
•    Personal computer or laptop
•    Headset and ability to record outbound calls

Salary: 24000-58000 kes

Method of Application

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Closing Date : 8th Dec. 2021


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