Job Description

The Card Issuing Portfolio Manager is responsible for planning, developing, and implementing card issuing products and technology solutions across the card value chain. The role drives card product innovation and modernization initiatives while collaborating with Technology, Operations, Fraud, Collections, Customer Experience, Marketing, and other key stakeholders. The incumbent ensures successful project delivery, optimizes product performance, and provides strategic insights to support business objectives and growth.

Qualifications

Type of Qualification: Bachelor’s Degree
Field of Study: Banking, Business, Finance, Information Technology, or related field.

Preferred Technical Certifications

• Project Management certification (PMP, PRINCE2, Agile, Scrum, or equivalent).
• Visa/Mastercard Card and Payments industry certifications.
• Business Analysis certification.
• Product Management certification.

Experience Required
5-7 years

• Minimum 5 years’ experience within the financial services industry, with a strong focus on card issuing and card products.
• Demonstrated experience in card product development and product management.
• Experience leading card modernization, digital transformation, or payment-related projects.
• Strong understanding of card operations, technology platforms, fraud management, and customer servicing environments.
• Proven ability to engage and influence cross-functional stakeholders including Technology, Operations, Marketing, Fraud, Collections, and executive leadership teams

Behavioural Competencies:

• Adopting Practical Approaches
• Convincing People
• Developing Strategies
• Establishing Rapport
• Exploring Possibilities
• Showing Composure
• Team Working

Technical Competencies:

• Card Issuing and Card Product Management.
• Product Development and Innovation.
• IT Business Analysis and Requirements Management.
• Technical Analysis and Solution Design.
• Project and Programme Management.
• Quality Assurance and Quality Control.
• Quality Control
• Technical Analysis