The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Job Purpose Statement

To deliver exceptional performance through; customer product on boarding and training, new and existing product support, as well as business development across the board through cross-selling and client attrition reveiws, to include both internal and external customers.

Ideal Job Specifications

Academic:

• University Degree in a Business/IT Related Field – Minimum Upper 2nd Class Honours

Professional:

• ACIB/AKIB Banking qualifications will be an added advantage.
• A professional qualification in IT or project management field is an added advantage.

Desired work experience:

• 1 year customer service roles in the financial sector will be an added advantage
•  Proficient in Ms Office Suite – Ms Word, Power Point, Ms Visio, Ms Excel, Ms Access etc.