POSITION OVERVIEW:

• Provide all the necessary information to patients and guide on the required documentation for processing the letter of undertaking for admission using private insurance and SHA

ESSENTIAL DUTIES:
Patient Handling and Billing:

• Provide all the necessary information to patients and guide on the required documentation for processing the letter of undertaking for admission using private insurance and SHA
• Verify that guardians or patient SHA premiums are up to date or renewed for one year as advised by SHA to ease approvals.
• Create awareness among patients on the available methods of payment, including private insurance and SHA
• Process private insurance and SHA, including billing, accurate invoicing, and providing all necessary information to patients and guardians regarding invoices and bill settlement
• Ensure donor-assisted patients are billed, and invoices issued to donors are accurate upon discharge
• Identifying the needy patients and connecting them to a social worker for assistance.
• Make client follow-ups through phone calls to remind them of requirements for admission as well as communicate insurance approvals.
• Maintain accurate records for transactions.

Compliance and Financial Recordkeeping:

• Ensure all SHA claims follow the guidelines and requirements of the SHA rules.
• Ensure all SHA claims are invoiced monthly and submitted to the SHA office on time.
• Conduct monthly reconciliations of SHA accounts to ensure all submitted bills are paid on time.
• Reconciling daily all revenue collected with the Chief Accountant and prepare a weekly report for cash collected.
• Handles issues of insurance claims in the absence of a Receivable accountant.
• Assist in the disbursement of cheques and payment of petty cash in the absence of payable accountant.
• Ensuring entry of all receipts in the system in a numerical order.

Other and Quality Assurance:

• Participating in mobile clinic to coordinate finance issues.
• May be required to assist in other areas such as stocktaking.
• Compliance with the requirements of the CURE child protection and safeguarding policies
• Maintain and Manage OSHA Standards in Cleanliness, through Implementation of the Housekeeping OSHA Policy
• In-charge of all quality activities in relation to this position as per the Hospital Standards(SAFECARE).