Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.

Job Purpose:

We are currently seeking a motivated and customer-focused individual to join our clients team as a Cashier & Shop Attendant at a liquor store. The Cashier & Shop Attendant will be responsible for providing excellent customer service, processing sales transactions accurately and efficiently, and maintaining a clean and organized store environment. The ideal candidate will have strong communication skills, attention to detail, and a positive attitude.

Key Responsibilities:

• Greet customers as they enter the store and assist them in finding products or making purchasing decisions.
• Operate cash registers and process sales transactions accurately and efficiently.
• Handle cash, credit card, and other forms of payment in accordance with company policies and procedures.
• Verify customer identification for age-restricted purchases of alcohol products.
• Maintain a clean and organized store environment, including restocking shelves, dusting displays, and sweeping floors.
• Monitor inventory levels and notify management of low stock or replenishment needs.
• Provide product information and recommendations to customers, including information about promotions and special offers.
• Handle customer inquiries, concerns, and complaints in a professional and courteous manner, and escalate issues to management as needed.
• Adhere to all safety and security procedures to ensure the well-being of customers, staff, and merchandise.
• Assist with receiving deliveries and stocking shelves as needed.
• Follow company policies and procedures regarding alcohol sales, including responsible service and compliance with legal regulations.

Qualifications and Skills:

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle cash transactions accurately and efficiently.
• Attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of alcoholic beverages and interest in the liquor industry is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays