We are seeking highly motivated and experienced Cashiers to join our team at our Garden City Mall branch. The ideal candidates will be responsible for efficiently handling customer. transactions in a courteous, friendly and professional manner. This role is vital in ensuring a smooth, accurate and secure cash-handling process while providing excellent customer service in line with HiHome Kenya’s standards. The Cashier will also contribute to maintaining a clean and organized checkout area.
Key responsibilities:

• Accurately process customer purchases through cash, credit, debit and mobile payment systems.
• Ensure correct item scanning and application of promotions, discounts and loyalty programs as applicable.
• Safely and securely manage cash register, including cash balancing, making change and depositing cash according to company policy.
• Provide prompt and friendly assistance to customers, answer inquiries and resolve any issues or complaints related to billing or transactions.
• Issue receipts, vouchers, or invoices to customers, ensuring all necessary details are accurate. Operate the Point-of-Sale (POS) system efficiently, ensuring accurate entry and reconciliation of transactions.
• Keep the cashier station clean, organized and presentable at all times.
• Ensure that all transactions are processed according to company security guidelines to prevent theft and fraud.
• Report any discrepancies, issues, or feedback from customers to the store supervisor or manager.
• Any other duties assigned by supervisor.

Qualifications & Skills::

• Previous experience as a cashier is preferred.
• Degree/Diploma in Business Administration/Management, Accounting/Finance, CPA 1 or a related field.
• Strong numeracy and cash handling skills.
• Excellent communication and customer service skills.
• Attention to detail and accuracy.
• Ability to operate POS systems and basic office equipment.
• Proficiency in using mobile money and electronic payment systems.
• Ability to work in a fast-paced environment.