Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres.

Summary

• The position holder is responsible of overseeing smooth, effective and efficient operation of medical centres.

Responsibilities:

Administrative Duties:

• Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.
• Staff Management: attendance to duty,
• absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.
• Ensure that the service rendered far exceeds the patients’ expectations and meets the standards set by company in its operating manual, complies with medical practices and set laws.
• Ensure the Medical centre has sufficient supply of required equipment, stationery and drugs.
• Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed costs, variable costs, overheads etc.
• Clinical Duties:
• Patient clinical management at Medical Centre; diagnosis and treatment of patients, Proper documentation of EMR (Electronic Medical records) and provide education to the patient and relatives/caregivers.
• Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
• Collecting, compiling and submission of accurate clinical reports and any other required documentation
• Conduct mortality audits for all deaths occurring in the facility together with other staff working in the unit and share the reports with the supervisor.
• Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.

Requirements

• At least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its equivalent with a minimum of 3 years’ experience in a similar role in a busy Hospital.
• Registered by the respective professional body e.gClinical Officers Council of Kenya
• Valid Practice License
• BLS/ACLS Certification where its applicable Wide knowledge of the healthcare industry Strong business acumen
• Proven leadership, communication, interpersonal and decision-making skills.