Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.

Summary

Our client is a world-leading and advanced video surveillance solution provider. They are looking to hire a Channel Sales Manager who will be responsible for developing and maintaining strong relationships with partners or distributors and work closely with them to achieve mutual goals

Key Responsibilities

• Maintain and develop channel partners, including dealers (resellers) and installers;
• Carry out company’s distribution activities with efficiency and ensure the clients are well informed and attended, for example promotions, social media activities.
• Provide attentive service to the clients with actions like managing Whatsapp groups, linking the clients with the distributors, organizing training, providing technical support.
• Proactively recruit new channel partners.
• Establish productive, professional relationships with key personnel in assigned partner accounts/territories.
• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Proactively lead the joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Provide support and training to partners to ensure success
• Sells through partner organizations to end users in coordination with partner sales resources.
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
• Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
• Ensures partner compliance with partner agreements.
• Drives adoption of company programs among assigned partners.
• Manage the performance of existing partners, and develop strategies to improve their sales and revenue
• Collaborate with the sales team to align sales and channel efforts
• Monitor industry trends and stay up-to-date on competitors and market conditions
• Create and manage channel partner budgets and forecasts
• Develop and implement channel partner programs, such as training, marketing, and incentives
• Measure and report on the performance of channel partners, using metrics such as sales and revenue
• Identify and resolve conflicts and challenges within the channel
• Provide support and guidance to partners on product and solution offerings
• Attend industry events and conferences to build relationships and promote the company

Skills & Qualifications

• Bachelor’s degree in Sales and Marketing or related field
• At least 3-5 years of experience in a client facing role in Sales, Marketing, Business Development and Account Management.
• Sales experience in related IT industry will be an added advantage
• Have good interpersonal relationships and communication skills, keen market induction ability and strong response capabilities.
• To understand the Kenya ICT market in-depth;
• Account Management skills
• Ability to build and maintain relationships with partners
• Strong problem-solving and negotiation skills
• Excellent presentation skills
• Report writing skills
• Organizational skills
• Time management skills
• Superior communication skills – Oral & Written