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7 Aug 2026

Chief Collection Officer at Phoenix Capital

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Job Description

PHOENIX CAPITAL LTD is a micro financ,e company based in Kenya with branches in the CBD, Kilimani, Utawala and BuruBuru.

Chief Collection Officer

KEY RESPONSIBILITIES

  • Lead company-wide collections & recovery strategy across all branches
  • Drive PAR reduction across all loan products
  • Lead field tracing, skip tracing & customer visits
  • Oversee repossession of logbook & boda boda assets
  • Analyze delinquency trends & recommend corrective action
  • Coordinate with auctioneers, legal teams & investigators
  • Recruit, train & manage collections teams
  • Set KPIs and enforce branch accountability

Method of Application

SHARE YOUR CV TO:

 [email protected]
Cc : [email protected]
Cc : [email protected]




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