Africa Merchant Assurance Company Limited is a financial institution regulated by Insurance Regulatory Authority which has been in operations for over 23 years in the Kenyan market. The company offers a wide range of insurance products within the General Insurance class.

Job Summary:

The CEO’s main responsibility will be to drive the Company’s overall operations and sustainable growth, develop and recommend to the Board the long-term strategy, annual business plans, and annual operating budgets, maintain public confidence in the services offered by the company by developing and promoting effective industry-specific management practices, income protection mechanisms and compliance with the relevant statutory requirements. He/she should be able to lead the modernization and transformation of the Company.

Responsibilities:

• Establishing proper internal monitoring and control systems and procedures.
• Lead in the formulation and implementation of corporate policies including, but not limited to, planning for impact changes in the insurance industry.
• Ensuring sound financial management of the company through portfolio management, process optimization, risk-based pricing, and cost discipline.
• Able to lead the modernization and transformation of the Company including overseeing the development and implementation of transformation initiatives.
• Ensuring that the Board of Directors is provided with all relevant information, trends in the market and recommendations to facilitate informed decision-making.
• Stakeholder management
• Lead in the implementation of strategic projects with the support of the Executive Committee.
• Ensure alignment and adherence to the Company’s culture, values, communication standards and behaviour, to create a safe and pleasant work environment for all employees.
• Delivering results while maintaining good corporate citizenship through building a professional and achievement-oriented Executive Management team
• Nurturing and maintaining a performance-driven, ethical, fair and meritocratic corporate culture that will attract and retain talented and competent individuals.
• Developing and inculcating customer focus and customer satisfaction as key attributes in the Company
• Implement digital transformation of the company for greater efficiency and enhanced customer experience.
• Monitor Customer satisfaction, identify improvement areas and implement corrective actions.
• Implement mechanisms to achieve the company’s financial targets. Monitor the top-line activities and technical results on a regular basis.
• Ensure prudent claims management and underwriting by maintaining adequate reserves and competitive insurance premium rates.
• Any other duties that fall under the responsibility of the CEO

Requirements

Academic Qualifications:

• Must have a bachelor’s degree in Finance, Insurance and Business or any other relevant degree from a recognized university;
• Must have a Masters qualification in Finance, Insurance, Business or other relevant Masters qualification from a recognised university;
• Must have a minimum of fifteen (15) years experience at a senior management level in a large organisation, preferably in Reinsurance, Insurance or Financial Institutions;
• Must have a professional qualification in Insurance, Accounting or Banking or other relevant professions; – ACII, CPA(K), FIA, CIM, CIMA.

Required Skills and Competencies:

• Strategic thinker with good commercial acumen and the ability to identify and exploit economic opportunities in changing environments;
• Demonstrated ability to drive change and transformation, with a proven capability of quickly assessing complex situations, generating astute, practical and pragmatic solutions, coming up with action plans and correcting problems;
• A track record of exemplary performance leadership, effective planning and project management skills.
• Experience in implementation of institutional strengthening projects (ISPs), improving organizational efficiency and effectiveness with attention to detail;
• Ability to work under pressure, applying emotional intelligence, while exercising team leadership and effective decision-making skills;
• excellent oral and written communication, strong presentation, and negotiation skills;
• Knowledge of insurance, investment, trade, treasury and other cross-functional products.