Key roles and responsibilities

• Achieve balance sheet growth, budgeted operating profit for the full year, increase earnings from Income, and improve overall P&L performance
• Manage interest expenses by ensuring a balanced product mix in customer liabilities and funding strategy.
• Drive non-funded income as per the budget and improvecost to income ratio by reviewing the business cost model.
• Achieve targeted asset quality by reducing the NPL ratio and ensure the agreed return on equity.
• Maintain cost to income ratio to achieve desired ratio.
• Drive customer growth through excellent customer service and maintaining proper internal controls to ensure no fraud, no significant operational losses and ensure positive audit outcomes (BOT, internal, and external).
• Provide guidance, make decisions, and offer advice to enhance and expand retail banking products and services.
• Oversee day-to-day operative decisions within the bank’s branch network, including administrative, risk management, resource allocation, and business continuity.
• Drive the development, responsibility, and implementation ofthe bank’s strategy into operational models and performancescorecards.
• Develop and grow solutions and targeted market segmentsthat meet changing customer and business needs.
• Enhance the company brand awareness through marketingcampaigns and customer events.
• Ensure the bank is well-positioned in terms of developing human resources, capital, and infrastructure to achieve targets as per the strategic plan.
• Build a strong platform targeting the SME, Mid-Corporate segments and introduce and expand the usage of new delivery channels.
• Ensure talent development and retention through training and mentoring, while promoting team cohesion and embedding a strong organizational culture among the staff.
• Enhance senior management buy-in through active participation in regional business review, asset and liability committee, and senior management meetings.

Academic/Professional qualifications and Experience:

• A bachelor’s degree from a recognized accredited university.
• Master’s degree in a relevant business field will be an added advantage.
• Professional qualification in Banking and Finance.
• Minimum of 15 years of management experience, with over 12 years in senior management positions within a Bank of a financial institution.
• Effectively address complex issues and make informed decisions while taking ownership of organizational strategic goals and ensuring their achievement
• Ability to ensure that productivity and process compliance are tracked while reviewing the processes to maintain their relevance.
• Ability to assess options and actions based on trends and conditions in the environment to achieve long term business objectives.
• Ability to define and communicate a shared vision, ensuring everyone understands and aligns with it.
• Strong leadership skills with demonstrable experience in building the high performing team through coaching, mentoring, effective delegation, rewarding ethical behaviour, networking, open communication and empowerment