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29 Dec 2023

Claims Assistant – Medical at CIC Insurance

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Job Description

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

PURPOSE:

Responsible for receiving and processing claims for provider payment.

PRIMARY RESPONSIBILITIES:

  • Ensure that all claims received are well stamped and keyed in for future reference.
  • Dispatch received invoices, mails and claim books to respective sections
  • Dispatch claim forms and other relevant documents to providers
  • Confirm that smart claims have been billed correctly
  • Prepare valid claims for scanning.
  • Upload, attach and index relevant documents to Document Management System
  • Facilitate discarding of scanned claim documents as per the approved disposal procedure.
  • Registration of medical claims in the system
  • Follow up on registration and reconciliation of provider statements to ensure closure.
  • Follow through to ensure all claims with issues at registration level have been addressed or escalated to the supervisor for action
  • Respond to walk in customer enquiries
  • Attend to customer and service providers’ queries and complaints promptly and professionally

Academic and Professional Requirements

Education

  • Bachelor’s Degree in a relevant field,E
  • Computer literate in MS Office and other office applications
  • Relevant technical training certificate / part qualification in relevant

Experience Required: 

  • One year relevant experience


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 8 January. 2024





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