Job Description

Valley Hospital is a leading Level 4 hospital in Nakuru City offering both inpatient and outpatient services. We are seeking to recruit a Claims Officer to join our Finance Department.

This role is essential in ensuring timely and accurate preparation, submission, and follow-up of medical claims. The position supports the hospital’s revenue cycle by minimising claim rejections, reconciling payments, and maintaining proper documentation in compliance with payer and hospital policies.

Requirements

Minimum Qualifications

• Bachelor’s Degree in Insurance, Business Administration, Healthcare Management, Finance, or a related field.
• Minimum of three (3) years’ experience in a similar role within a medium to large organization.

Skills Required

• Strong understanding of medical claims procedures, billing, and coding
• Proficiency in claims management and hospital information systems
• Excellent attention to detail, accuracy, and documentation
• Analytical skills with the ability to resolve claim discrepancies
• Strong communication and coordination skills