Roles and Responsibilities

• Provide technical application and clinical support during the whole sales process including presales tendering process.
• Develop and deliver product application training to customers and sales team.
• Collect and analyses products application and clinical information to understand and meet customer requirements.
• Support exhibitions and professional conferences by performing product demonstrations.
• Coordinate with the relevant supervisor to ensure the products are suitable for the target market.
• Providing sales support by assisting Sales Managers in the presentation of the product
• Defining and highlighting clinical need to prospective customers through product demonstration
• Providing onsite as well as remote support in an ongoing capacity to customers.
• Perform training classes in the assigned region.
• In conjunction with key sites, help to develop clinical protocol.
• Helping to generate Customer information updates and ensuring these updates reach intended recipients.

Requirements

• Bachelor’s degree in medical, human science or related disciplines.
• Must have a minimum of 3 years hands on experience in clinical application through post-sales training sessions for individual product users, professional teams, or healthcare departments.
• Strong communication and demonstration skills.
• Self-motivated and a good team player.