Job Summary

To manage the country’s collection portfolio, recommend and implement remedial action to minimise the loss by collecting all monies owed to the organisation.

Job Details

Critical Deliverables /Core Accountabilities and Responsibilities

• Conducts a daily review of the loan book arrears position and advice management on the progress of recovery of all deduction at source loans in arrears.
• Monitor and coordinate all collections activities for loans at the different branches within the region in line with collections policy.
• Initiates and monitors the transfer of the non-performing loan portfolio in liaison with the country Head of Risk.
• Prepares the authorization documents with appropriate documentation for approval or decision making on realization of the bad debts.
• Identifies and advise on all delinquent accounts that require legal proceedings on a regular basis.
• Prepares monthly reports such as portfolio health and advice the Head of Risk.
• Management of key stakeholders (DAS Employers etc)
• Managing EDCs and the Collections Call center
• Advise on best practice on the collections and tracing procedures.

Requirements

Position Requirements

 Education

• Bachelor’s degree Risk Management, Finance, Business Administration, Economics,

Experience 

• At least 7 years’ experience in collections within Financial Services

Knowledge

• Understanding of the business drivers and the strategic direction the group and role of risk management in achieving objectives
• Hands on experience with collections system

Skills

• Ability to communicate at all levels.
• Ability to come up with new ideas and a fresh respective.
• Ability to communicate both written and orally with all levels of the organisation/external parties.
• Planning & Organising
•  Ability to deliver results and meeting customer (internal and external) expectations