Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010.

Role Summary:

The Collections and Recovery Agent will be responsible for recovering the allocated Non-performing portfolio and strategizing on returning the accounts to performing status, full recovery or exit for Mwananchi Credit Limited. Region: Nairobi

Requirements

Qualifications:

• The incumbent must hold a Bachelor’s degree in Business Management, Accounting, Finance or Business Administra- tion or a related field.
• 2 years of work experience in a financial institution as a debt collector will be an added advantage.
• Experience in working with targets and tight deadlines.
• Knowledge of relevant legal requirements.

Desired Skills:

• Debt recovery – Keep track of outstanding debts.
• Ensure compliance with the company policies and regulatory requirements about collection and debt recovery.
• Problem-solving – Plan a course of action to recover owed money.
• Communication – Locate and contact debtors through structured field visits.
• Negotiation – Payoff deadlines and payment plans, and enforce remedial measures such as restructuring or legal action to be undertaken.
• Customer service – Negotiating with clients and coming up with suitable exit strategies for the allocated book. Solution-oriented – Identify gaps in the system and recommend solutions.