Purpose & Scope

The Community Brand Ambassador  will be responsible for promoting Penda Health’s  brand and services within the community, strengthening relationships with potential customers, and increasing patient numbers at our medical centers. This role involves planning and executing community engagement activities, building strategic partnerships, and educating the public about our healthcare offerings.

The ideal candidate is a people person with excellent interpersonal skills, a passion for community – based marketing, and a strong commitment to delivering an exceptional customer experience.

Key Responsibilities 

• Promote Penda Health’s  brand and services within the community.
• Engage with churches, businesses, schools, and local groups to form partnerships.
• Educate the community about our services and health programs.
• Distribute marketing materials and register individuals on “Chat na Penda.”
• Collect leads and schedule appointments to grow patient numbers.
• Report on marketing activities and track community engagement results.

Requirements:

• Diploma in Marketing, Communications, Business Management, Social Sciences, or a related field.
•  Previous experience in B2B / B2C marketing or customer engagement.
•  Experience in healthcare marketing is an added advantage.
•  Strong Interpersonal skills and ability to connect with diverse groups.
• Fluent in English and Swahili.
• A team player.