Core Functions and Responsibilities:

• Scheduling date and time of biometric appointment of relevant refugee applicants in coordination with USCIS.
• Registration and subsequent capture of biometrics for relevant refugee applicants.
• Preparation of statistics and reports for the Deputy Head of Operations on relevant activities.
• Preparation and submission of daily reports related to biometrics capture on behalf of USCIS, as well as all other issues associated with biometrics capture.
• Undergo training on use of biometric equipment.
• Undergo duty travel to Dadaab Refugee Complex, Botswana, and Djibouti to perform biometrics capture services, as required.
• Perform other duties as assigned.

Required Qualifications and Experience:

Education/Experience

• Seven years of working experience with secondary education; OR five years of working experience with bachelor’s degree.
• Experience in delivering on set objectives in hardship situations preferred.

Skills

• Strong organizational skills and an ability to work independently.
• Strong communication and problem-solving skills.
• Excellent computer skills – MS Office Internet.
• Strong interpersonal and communication skills.
• Attention to detail and ability to organize.
• Self-motivated and objective driven.

Travel

• The assignment will take place in three countries – Kenya, Botswana, and Djibouti.

Languages

• For all applicants, fluency in English is required (oral and written).
• Somali and/or Swahili language ability preferred.

Competencies

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrates willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Posting Period:

From 25 October 2023 to 3 November 2023

Notes:

• Only US [CP1] citizens will be eligible for consideration.
• Appointment will be subject to US government security clearance, medical clearance, and relevant security training certification.
• Most of the work will be undertaken in Dadaab Refugee Complex in Kenya, which is classified as a Category E duty station, indicating extremely difficult living and working arrangements.