Job description

• Responsible for the Administration, project management and third party contracts management for operations and maintenance. The incumbent will work closely with network support, network management center and other Business divisions to deliver the most optimal contracts SLA and administration solutions.

Contract Management

• SLA enforcement
• Annual contract review
• Analysis of vendor performance on a quarterly basis

Project Management

• Project management over site – planning, implementation, reporting, risk assessment etc
• Collation and creation of weekly tech div reports

Administration

• Shift rotas
• Vehicle servicing & allocation
• Imprest & petty cash accounting & management

Expense claim management

• Ensuring adherence to contract terms including SLA and deliverables is key to ensuring value is achieved & understanding how each contract impacts the running of the Telkom Kenya infrastructure

Job Specification

• BSC in IT/Electrical/electronic/telecommunication Engineering.
• A minimum of 3 years’ experience, 1 year preferably in Telecom industry

Technical Competencies

• Knowledge of engineering drawings interpretation
• Knowledge of grid power supply, voltage regulators/stabilizers, Gensets, DC Power Systems, Various Cooling systems, Solar Systems and various power storage technologies applicable to telecommunication
• Project management
• Strong Planning and organizing skills
• Report Writing & Presentation skills

Functional Competencies

• An active team member, who has a positive work attitude, accepts collective responsibility to achieve high performance standards.
• Ability to listen & convey factual information clearly as well as methodically & accurately pay attention to details
• Is innovative and is eager to develop new ideas and concepts for identifying better solutions to current and future problems.
• Exceptional ability to review calculated risks after considering the potential organizational and stakeholder concerns
• Analytical thinker with ability to comprehend and identify patterns and underlying issues in complex situations.
• Advanced problem solving skills