Incorporated on 19 March 1999 under companies Act (Cap 486) Nairobi Institute of Business Studies (NIBS) is a reputable private tertiary training institution. It is a registered institution of higher learning by the Ministry of Higher Education, Science and Technology (MOHEST), to train in Certificate, Diploma and Advanced Diploma Programmes in Business Studies, Accountancy, Information Technology, Journalism & Mass Communication, Legal Studies, Secretarial studies and Community Development & Social Work.

Job Objective

Reporting to the Administration Manager, the successful candidate will play a crucial role in building and maintaining positive relationships with stakeholders, enhancing the College’s reputation, implementing effective communication strategies, branding and social media management.

Duties and Responsibilities:

• Cultivate and maintain strong relationships with key stakeholders, including government officials, industry partners, alumni, and community leaders;
• Represent the college in various forums and events to enhance visibility and promote positive collaborations;
• Implement comprehensive communication strategies to convey the college’s mission, values, and achievements;
• Manage media relations, including drafting press releases, responding to inquiries, and organizing media events;
• Monitor public opinion and address issues that may affect the college’s reputation;
• Preparing reports on opinion surveys, focus groups, and other research activities designed to measure public attitudes about issues of interest to the college;
• Planning responses and crisis management processes for various potential crises;
• Designing, preparing & coordinating marketing communication materials in a manner that promotes the image and enhance visibility of the College;
• Help maintain solid customer relationships by managing the front office teams;
• Managing content for the organization’s website, social media accounts, and ensuring these platforms are up to date;
• Coordinate and drive effective Corporate Social Responsibility (CSR) programmes through organizing CSR activities;
• Advising on matters that are related to regulatory processes and compliance;
• Participate in the planning, coordination and implementing the various college events;

Requirements

Qualifications

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field
• At least 5 years’ proven experience in corporate affairs, branding, marketing, public relations, or a related role within a busy environment.
• Candidates with experience in educational setup will have added advantage

Key skills, knowledge and ability

• Must be able to write and successfully deploy press releases and other material
• Excellent website and social media skills.
• Good presentation and communication skills
• Proficiency in digital marketing tools and platforms
• Analytical & Attention to detail