Key Accountabilities/Responsibilities:

• Manage the contents of the airline’s Operations Manual (all parts), ensuring they are current and updated for Flight Crews and Flight Dispatch.
• Provide aircraft operations technical support to the company fleet, flight crew, and other airline departments in compliance with regulations.
• Maintain a full set of regulatory required operations manuals.
• Facilitate flight operations personnel qualification through the scheduling of trainings and maintenance of the training records under the supervision of the Chief.
• Manage and develop day-to-day operations of Flight Operations Technical Publications in conjunction with operations management.
• Provide detailed reports on Navigation Planning activities.
• Ensure flight operations documents are properly stored, referenced, revised, reviewed, updated, maintained, and distributed.
• Ensure the implementation of safety, security, and emergency standards at all times.
• Procure, replenish, and identify commonly used documents at OCC/aircraft to ensure timely availability.
• Capture and compile operational data and queries from voyage reports to provide trend analysis for aircraft document integrity.
• Raise the standard and consistency of company documentation.
• Manage the disposal of flight operations and aircraft documents as per company disposal procedure.

Know-How:

• Technical Knowledge: Proficient in understanding flight operations and dispatch procedures, with familiarity in airline documentation, navigation planning, and aircraft performance.
• Management Skills: Effective in scheduling, document management, and regulatory compliance, and capable of managing and organizing a vast array of technical publications and records.
• Human Relations Skills: Strong communication skills for effective dissemination of information and collaboration with various departments, coupled with the ability to lead and coordinate training activities.
• Specialized Knowledge: In-depth knowledge of airline operational manuals and documentation procedures, along with an understanding of aviation regulations, both local and international.

Problem-Solving:

• Thinking Environment: Dynamic and detail-oriented, requiring constant updating and managing a vast range of technical information.
• Thinking Challenge: Balancing the need for up-to-date, accurate information with the rapid changes in aviation regulations and company policies.

Accountability:

• Freedom to Act: Considerable autonomy in managing the Aircraft and Operations Library, and in decisions regarding the distribution and updating of technical publications.
• Magnitude: Directly impacts the efficiency and regulatory compliance of flight operations.
• Impact of Decisions: Decisions impact the safety, compliance, and operational effectiveness of flight crew and other airline departments.

Qualifications:

• Education: Minimum of Diploma in Information Science from a recognized institution.
• Experience: Minimum of 5 years of practical experience information management, including experience in a Flight Operations Library.
• Certification: Relevant industry certification is an added advantage. Membership to professional bodies is an added advantage.