10 Aug 2018

Corporate Staffing Services Job Vacancy : Customer Service Manager

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Our client is a Leading provider of electrical engineering products offering variety of electrical equipment. They are seeking to hire a Customer Service Manager who will be tasked with market development and keeping track of project developments.

Customer Service Manager Job Responsibilities

  • Market development, project development and customer maintenance in the region
  • Devising marketing strategies
  • Develop the country office and ensure achievement of the department objectives assigned by the company
  • Guide and directly participate in market development, publicity, research and evaluation
  • Cooperate with the bidding manager to participate in the business contract negotiations between the owner and the subcontractor
  • Review market development plans and expense budgets, supervise implementation, allocate resources reasonably, and achieve project implementation efficiency and cost control
  • Responsible for the communication with the owner, project tracking and project maintenance during the project development phase

Qualifications for the Customer Service Manager Job

  • At least 3 years related working experience in power industry sales
  • Have the ability to develop project independently
  • Familiarity with the developing processes and ensuring project implementation.
  • Capable of working and communicating in English.
  • Familiar with life and culture in Kenya.
  • Familiarity with life and culture in Rwanda and Ethiopia is a priority.
  • Must have project management and risk management awareness
  • Have excellent communication and business negotiation skills
  • Familiar with Windows Office software.
  • Ability to access the market

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Service Manager) to [email protected] before 16th August 2018.

Kindly indicate current/last salary on your CV

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