The Role:

As the Country Operations and Partnerships Manager, you will primarily be responsible for partnerships and collaborations, innovation, driving operational efficiency, implementing brand strategies, leading the team and driving dynamic growth.  The role will also cover business expansion and strategically position Flutterwave as the dominant payment provider in Kenya.

Responsibilities include but are not limited to:

Compliance and regulatory matters

• Oversee and secure all necessary regulatory licenses, permits and approvals required for the designated entity
• Foster strategic relationships with key stakeholders in the regulatory environment ensuring optimal value is derived from these relationships

Partnerships and collaboration

• Develop and maintain key partnerships and collaborations in Kenya in line with Flutterwave’s overall partnership development strategy
• Actively negotiate and oversee all legal agreements and documentation and acting in the best interest of Flutterwave
• Oversee the development of the Partnership teams with particular focus on identifying, initiating and maintaining key relationships
• Develop a trackable pipeline of potential partnership opportunities with deliberate focus on conversion in line with agreed timelines

Operational Efficiency

• Ensure all business processes and procedures run smoothly leading to optimal productivity and output across all teams
• Lead all business planning and budgeting processes ensuring interdepartmental coordination and strategic mapping of Flutterwave’s goals and objectives
• Oversee the recruitment and onboarding of in-country resources in line with approved manpower plans and budgets

People Management

• Guide, advise, mentor and coach junior staff and peers to develop and broaden their scope of skills, including providing on the job learning opportunities

Desired skills, competencies and expertise:

• Bachelor’s degree in Business, Finance, Economics, or a related field. MBA or relevant advanced degree is a plus.
• Minimum of 6 (six) years’ proven experience in operations management, partnerships, or a related field.
• Expertise in payments, financial services and / or local payment method
• A proven track-record of leading companies and/or teams and meeting operational and strategic targets
• Excellent communication skills and strong leadership capability
• Exceptional people management skills; ability to foster right behaviour in others through leading by example
• Entrepreneurial mindset, making presentations, writing proposals, signing contracts, developing partnerships
• Interested in shaping the future of payments, focusing on unmet needs.
• Ability to work in a multinational, multidisciplinary, and fast-growing environment.
• Ability to adapt to the changing needs of the organization
• Ability to perform under pressure.
• Autonomy, creativity, ability for do complex analysis
• Willing to work from home and travel across the assigned country
• Experience of working in an agile environment, where you have responded quickly to changing business needs
• Commitment to promoting a diverse and inclusive culture
• Fluent in English
• Authorization to work in Kenya without sponsorship