About the Role

As our Creative Lead and deputy to the Creative Director, you will sit on the Global Communications team. Instead of doing heavy hands-on design or video editing daily, your main focus will be managing workflow, leading a talented team of ~5 creatives, and ensuring everything we produce hits our high-quality bar and stays strictly on-brand. You will oversee incoming creative requests, manage our team support systems, and ensure we meet our Service Level Agreements (SLAs) across the finish line.

Responsibilities

Creative Content Quality Review & Brand Management

• Hold quality bar and last line reviews for some creative content by reviewing and give feedback to improve quality on writing, design, photography, and video
• Engage in brand building and advising for new affiliates within the org’s brand families
• Drive brand guideline expansions and evolutions to better serve our markets as needed (example, work with the Design Lead to build out youth brand guidelines)

Run & Improve Comms Support Systems

• Build, maintain, and improve single Comms support request form
• Receive incoming requests and delegate those out to team units
• Ensure the Creative team is upkeeping our Service Level Agreements in terms of turnaround times, production,  and quality
• Continually improve our content storing and sharing systems as well as templates, with the support of the Comms team to execute improvements

Creative Brainstorming & Ideation

• Contribute to campaign, brand, and design brainstorming and ideation
• Contribute to content planning and design content that can be cross purposed based on upcoming content plans
• Hold standing touch points with Internal comms, External comms, Digital and BizDev to support content planning and production

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Keen attention to detail for reviewing and upholding a quality bar
• Strong project management and organization skills
• Strong people management skills and culture setting skills
• Proficient in Google Suite
• Expertise with Adobe Creative Suite
• Technical expertise in one or multiple creative fields, i.e. graphic design, video, photography, or writing