The primary responsibility of the Credit Controller will be to manage and optimize the credit control process, profiling clientele and respective credit parameters based on credit performance, reporting and ensuring the timely collection of outstanding debts as well as minimizing credit risk. The ideal candidate is to have a strong background in credit control, excellent communication skills, and the ability to work collaboratively with both internal and external stakeholders.

Responsibilities:

Credit Management:

• Evaluate and establish credit limits for new and existing customers based on creditworthiness and market conditions.
• Monitor and assess credit risk, implementing strategies to minimize exposure of the organization.

Debt Collection:

• Proactively contact customers to secure payment for overdue invoices.
• Resolve billing discrepancies and disputes within respective lead times.
• Develop and maintain effective relationships with clients to facilitate timely payments.

Reporting:

• Prepare regular reports on accounts receivable status, aging, and credit risk to respective stakeholders.
• Provide analysis and recommendations to management for decision-making by senior leadership.

Credit Policy Adherence:

• Development and enforcement company credit policies and procedures and communicating the same to existing customers and as part of new customer onboarding.
• Analysis of credit-related gaps in existing workflows and developing solutions.
• Recommendation of improvements to credit control processes for increased efficiency.

Customer Communication:

• Communicate effectively with customers regarding payment terms and outstanding balances.
• Provide outstanding customer service and address inquiries related to credit matters.

Collaboration:

• Work closely with the sales team to assess credit risk for potential clients.
• Collaborate with internal departments to resolve customer issues affecting payments.

Requirements

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Proven experience as a Credit Controller for at least 5 years.
• Strong knowledge of credit management principles and practices.
• Excellent analytical and problem-solving skills.
• Proficient in the use of accounting software, MS Excel
• Effective communication and negotiation abilities.

Preferred Skills:

• Proficient in the SAP Business One (ERP Environment).
• Certification in Credit Management (e.g., CICM) is a plus.
• Familiarity with industry-specific regulations and compliance.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.