Job Summary

Securex Agencies (K) Limited is seeking to recruit 2 Credit Controllers. They will be responsible for ensuring that revenue and credit owed to the company are paid in a timely and accurate manner.

Duties and Responsibilities

• Collection of cheques as per your allocated list.
• Timely Dispatch of invoices and statements at the beginning of the month.
• Responsible for proper accounting for cheques and cash collected plus preparing a daily report for the client
• Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.
• Prepare daily collection plan and hand over daily collection report the following morning.
• Following up on client payment dates through telephone calls or visitation.
• Reconciliation of client accounts in cases of dispute.
• Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
• Communicating any clients’ complaints and instructions to the office.
• Follow-up on customers who have issued bouncing cheques.
• Ensure ageing balances do not move categories towards 180 days.
• Ensure reduction in customer complaints related to receipt of invoices.
• Timely resolution of customer issues and escalation of any issues outside job scope and follow through to
• ensure closure
• Proactively act and follow up on assigned customer requests/complaints to closure and keep customers updated on the status.
• Plan a course of action to recover outstanding payments
• Locate and contact clients to inquire about their payment status

 Minimum Requirements and Competencies

• Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist
• A minimum of 5 years experience in Collections and credit control roles.
• Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.
• Good interpersonal and people management skills.
• Ability to follow processes and procedures accurately.
• Ability to meet tight deadlines.