REF: (ES/CM/01/24)

Tasks & Responsibilities

Reporting to the Chief Executive Officer, the job holder will be responsible for managing the society’s loan portfolio.

Key Responsibilities

•  Ensure disbursement of loans to members according to the society policy and customer charter and recommend all loans for approval
•  Ensure high levels of service delivery and efficient resolution of matters relating to members
•  Implementing the society’s strategies relating to credit management within the set timelines
•  Daily supervision of the operations of the credit department
•  Continually monitoring the loans portfolio to ensure a portfolio at risk of 5% and below
•  Continually monitoring collection of outstanding institution remittances, ensuring timely remittance of member contributions to the society and reporting
•  Evaluating the loans portfolio with an aim of identifying risk areas and recommending mitigation measures
•  Coordinate debt recovery procedures with external debt collectors and lawyers
•  Preparing and presenting credit reports including, disbursements, loans aging reports and strategic reports
•  As a member of the products research and development team, propose new products that meet member’s needs or review current ones
•  Maintain and update accurate CRB listing of all loans
•  Supervise all the employees in the credit department including establishing departmental goals, conducting timely performance reviews and training
•  Educate the staff on credit products and processes
•  Perform any other duty as may be assigned

Minimum Qualifications & Attributes

•  Bachelor’s degree in Finance, Accounting, Banking, credit management or similar
•  Professional qualifications in Credit Management
•  Minimum of 3 years’ relevant experience in credit administration or loan management at the management level in a financial institution preferably a cooperative society
•  Demonstrated computer literacy with experience in MS Excel, PowerPoint, Word and Dynamics Nav
•  Should have high integrity and be able to maintain confidentiality
•  Is self-driven, focused and innovative;
•  Have strong analytical and problem-solving skills;
•  Ability to be flexible, use initiative, self-evaluate and to work independently under little or no supervision.