Main Duties:

• Maintain an up-to-date client database as regard to membership lists and operational guidelines.
• In liaison with admission and registration and billing, ensure that client’s operational guidelines are communicated and strictly followed at all service points.
• Communicate information on suspended accounts and change of operational guidelines to admissions and registration and billing staff.
• Check on cover limits for insurance, patients and company- paid patients and obtain/request for extension of cover as required. Where a patient bill has gone beyond the acceptable limit, request for an interim payment from the corporate concerned.
• Ensure allocations are done for receipts received at all times.
• Closely monitor patient bills and advice patients/ next of kin accordingly.
• Liaising with billing on returned invoices and dealing with the ones that concern credit control.
• Send out monthly statements to the client.
• Ensure that Hospital monies are collected within set terms by achieving monthly collection targets.
• Obtain documentation guaranteeing payment for all company-paid bills.
• Organize monthly meeting with corporate clients to reconcile accounts and report progress to the Credit Manager – Corporate
• Ensure that client queries are promptly addressed and maintain a filing system for correspondence, with appropriate bring forward arrangement to ensure timely follow up.
• Review progress on debt collection and make inputs to the setting of new targets.
• Submit daily collection report and monthly analysis of outstanding items in 120 days to the Credit Manager- Corporate
• Provide intelligent information to Credit Manager regarding corporate clients’ perception of Hospital services
• Participate in quality improvement initiatives within the department and provide reports as required.

Required Qualifications for the Position

• Bachelor of Commerce, (Accounting, Finance, Banking, Business Administration or related field.)
• CPA II or ACCA II
• 3Years of relevant experience.
• High level of accuracy.
• Supervisory skills and negotiation skills.