• To design, implement, and manage comprehensive credit training programs that enhance the credit knowledge, skills, and competencies of staff across the organization. The Credit Training Manager ensures alignment of training initiatives with regulatory requirements, internal policies, and strategic business goals.

Job Responsibilities/ Accountabilities   

• Training Strategy & Development
• Develop and execute a credit training strategy aligned with the organization’s credit risk framework.
• Design training curricula for various levels of credit staff, including onboarding, refresher, and advanced modules.
• Program Delivery
• Facilitate training sessions on credit analysis, risk assessment, lending principles, and regulatory compliance.
• Coordinate with internal and external trainers to deliver specialized credit programs.
• Assessment & Evaluation
• Develop tools to assess training effectiveness and knowledge retention.
• Monitor performance improvements post-training and recommend enhancements.
• Stakeholder Engagement
• Collaborate with Credit Risk, Compliance, HR, and Business Units to identify training needs.
• Provide expert guidance on credit-related learning and development initiatives.
• Compliance & Reporting
• Ensure training programs meet regulatory and internal policy requirements.
• Maintain accurate records of training activities and prepare periodic reports for senior management.

Qualifications

Required Skills and Qualifications

• Bachelor’s degree in Finance, Business Administration, or related field (Master’s preferred).
• Professional certification in credit analysis or risk management is an advantage.
• Minimum of 5 years’ experience in credit risk, lending, or credit training roles.
• Proven experience in instructional design and adult learning principles. Strong understanding of credit risk principles and lending practices.
• Excellent presentation, facilitation, and communication skills.
• Ability to translate complex credit concepts into practical learning.
• Proficiency in training tools and learning management systems (LMS).
• Analytical mindset with attention to detail.