19 Aug 2024

Customer Account Manager at Jiji Kenya

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Job Description

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services.

RESPONSIBILITIES

The following are the duties you will be responsible for:

  • Present, promote, and sell s to existing and prospective customers
  • Establish, develop, and maintain positive customer relationships with JIJI clients
  • Achieve agreed upon sales targets and outcomes within the stipulated schedule
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Collaborate sales efforts with team members and other departments
  • Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
  • Continuously improve sales skills through customer feedback, personal learning initiatives, etc.

REQUIREMENTS

We believe that you will succeed better if you possess the following:

  • Highly motivated and target-driven with a proven track record in sales
  • Excellent selling, negotiation, and communication skills
  • Previous experience in telesales
  • Excellent written and verbal communication skills.
  • Relationship management skills
  • Degree/ Diploma in any field


Method of Application

Submit your CV, copies of relevant documents and Application to:

[email protected]

Use the title of the position as the subject of the email

Closing Date : 31 August. 2024





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