15 Jan 2024

Customer Account Managers at Jiji

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Job Description

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year| ShoppingandE-commerce in Kenya. We have had a tremendous impact among our buyers and sellers which has positively contributed to their growth.

We are looking for results-driven Customer Account Managers to boost our revenue growth and profitability.

RESPONSIBILITIES 

The following are the duties you will be responsible for:

  • Present, promote, and sell Jiji premium services to existing and prospective customers
  • Establish, develop, and maintain positive customer relationships with JIJI clients
  • Achieve agreed upon sales targets and outcomes within the stipulated schedule
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Collaborate sales efforts with team members and other departments
  • Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
  • Continuously improve sales skills through customer feedback, personal learning initiatives, etc.

REQUIREMENTS 

We believe that you will succeed better if you possess the following:

  • Highly motivated and target-driven with a proven track record in sales
  • Excellent selling, negotiation, and communication skills
  • Previous experience in telesales
  • Excellent written and verbal communication skills.
  • Relationship management skills
  • Integrity and Professionalism
  • Degree/ Diploma in Marketing

BENEFITS 

We generally offer a vibrant culture, great work ambiance, and a super-intelligent workforce in a fun working environment to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits:

  • Compensation – A Competitive retainer plus bonus/commission on all sales
  • It’s not all work – We have monthly TGIF, no dress code, beautiful office outdoors where you can change scenery to break monotony
  • Brilliant, young, energetic, and friendly team
  • Interact with brilliant minds from all our team who have a global presence




Method of Application

Please send your CV to [email protected] using the job title - CUSTOMER ACCOUNT MANAGER as the subject of your email. We look forward to speaking with you more about this opportunity.




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