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21 Nov 2023

Customer Care Assistant II (AFGM 9) at Anti-Female Genital Mutilation Board

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Job Description

The Anti-Female Genital Mutilation Board (herein after referred to as “the Board”) is a semi autonomous government agency that was established in December 2013 following the enactment of the Prohibition of Female Genital Mutilation Act, 2011. It is in the Ministry of Public Service, Youth and Gender Affairs.

Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable

Duties and Responsibilities

  • Guiding visitors to designated offices and areas;
  • Issuing visitors passes;
  • Manning the reception desk;
  • Maintaining good ambience in the reception area;
  • Profiling visitors;
  • Receiving and directing telephone calls.
  • Responding to visitors’ queries and telephone inquiries;
  • Receiving, screening, guiding and directing clients and visitors
  • Recording and confirming visitors’ appointments; and
  • Maintaining daily record of visitors’ details.

Requirements for Appointment

  • Diploma in any of the following disciplines: Customer Service, Public Relations, Hospitality Management, Communication Management, Event Management, Front Office or any other relevant qualification from a recognized institution; and
  • Proficiency in computer applications.


Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 11 December. 2023





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