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4 Jan 2024

Customer Manager at Dow

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Job Description

The Dow Chemical Co., commonly referred to as Dow, is an American multinational chemical corporation headquartered in Midland, Michigan, United States

Responsibilities

  • Manages account portfolio and prepares and implements sales plans.
  • Leads and coordinates customer relationships working to understand customer needs and identify potential new clients.
  • Input information in CRM and Smart Price providing the required documentation aligned to the Dow sales processes.
  • Manages Sales Contracts following Dow guidelines and legal requirements according to each region and country.
  • Develops and executes sales and marketing plans delivering business goals of volume and value.
  • Collects and utilizes market intelligence to shape sales/marketing plan.
  • Leads and conducts negotiations and implements price changes and strategies. Collaborates with other functions and stakeholders to deliver CX results.

Requirements

Qualifications

  • Minimum bachelor’s degree in relevant technical field (Chemical Engineering, Mechanical Engineering, Economics, Business Administration)
  • Minimum 3 years of proven commercial experience
  • Strong analytical skills and solution-mindset to overcome complex challenges.
  • Sharp negotiation skills & Excellent communication and interpersonal skills
  • Language fluency in English (read/written/verbal).
  • Able to communicate and develop positive relationships with people at all levels of seniority within the customer organization. Demonstrate excellent time management, prioritization and work with challenging deadlines.
  • Flexible to travel throughout East Africa

Preferred Skills

  • Master’s or Technical University educational background
  • Marketing or entrepreneurial experience
  • Willingness to leverage digital tools to optimize relationship-building priorities and budgets.
  • Experience in material science, industrial processing, infrastructure, plastics, or packaging industries is an advantage.
  • Knowledge or familiarity with Environmental, Sustainability and Circular economy trends
  • We hire inclusively…. we encourage everyone to apply!


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 15 January. 2024





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