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14 Mar 2024

Customer Service Attendant/ Service Staff at Big Square Kenya

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Job Description

Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1).

Minimum Requirements:

  • Hospitality/Food Science Diploma/Degree.
  • Minimum one year experience
  • Strong communication and customer service skills.
  • Familiarity with POS software.

Responsibilities:

  • Make guests feel valued and welcome.
  • Follow service timing standards.
  • Offer menu guidance, answer queries, and suggest food/beverage.
  • Arrive on time in proper attire.
  • Use positive sales techniques for guest guidance.
  • Contribute to maintaining a clean, safe restaurant environment.
  • Promote additional products when suitable.
  • Display a commitment to customer service.
  • Willingness to work at Bigsquare Nyali.


Method of Application

Submit your CV, copies of relevant documents and Application to:

[email protected]

Use the title of the position as the subject of the email

Closing Date : 31 March. 2024




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