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22 Jul 2026

Customer Service Representative at Solvo Global

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Job Description

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…

Customer Service Representative

Compensation & Benefits

  • KES 40,000 monthly salary + Transportation Allowance
  • Paid training and ongoing support
  • Professional and collaborative work environment

Schedule Requirement

  • Availability to work from 4:00 PM to 1:00 AM is required.

About the Role

  • As a Customer Service Representative, you will provide exceptional customer support through phone and chat channels, assisting customers with inquiries related to products, services, purchases, order status, and general support requests.

Requirements

  • C1 English proficiency (Advanced/Fluent)
  • At least 1 year of customer service experience, preferably in a contact center environment
  • Strong communication and problem-solving skills
  • Comfortable working in a fast-paced environment
  • Availability to work onsite in Nairobi
  • Availability to work the required schedule (4:00 PM – 1:00 AM)

What We Offer

  • Competitive compensation package (salary + transportation allowance)
  • Paid training and continuous development support
  • Opportunities for career growth and advancement
  • Professional, inclusive, and people-focused work culture

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : August 10, 2026




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