Key Responsibilities:

• Responding to client inquiries via phone, email, and social media
• Providing detailed property information and assisting with client requests
• Maintaining accurate records of customer interactions and transactions
• Collaborating with internal teams to resolve customer concerns effectively

Qualifications & Skills:

• Diploma/Degree in Business, Communication, Customer Service, or a related field
• Minimum of 1 year experience in customer service (real estate experience is an advantage)
• Excellent communication and interpersonal skills
• Proficiency in CRM tools and tech-savvy problem-solving skills