The Data Analyst – Business Transformation will be responsible for gathering, analyzing, and interpreting data to support the company’s business transformation initiatives. This role involves working closely with key stakeholders to identify opportunities for process improvement, measuring the effectiveness of transformation initiatives, and providing insights that inform business decisions. The Data Analyst will use data-driven approaches to assist in reshaping business operations, enhancing performance, and achieving the organization’s transformation goals.

KEY RESPONSIBILITIES 

Data Analysis & Reporting – 40%

• Collect, clean, and analyze data from various sources, including internal systems, external databases, and business operations To execute continuous review and update of the Consumer Banking products for competitiveness and relevance.
• Create and maintain reports and dashboards to track key performance indicators (KPIs) related to business transformation projects.
• Provide regular, detailed analysis of business performance, highlighting areas of success and opportunities for improvement.

Support Business Transformation Projects 

• Work closely with business transformation teams to understand the goals and objectives of transformation initiatives.
• Assist in identifying data-driven insights that will drive decision-making in transformation efforts.
• Use data modeling and analysis techniques to evaluate the potential impact of business transformation initiatives on key business metrics.

Stakeholder Collaboration – 10%

• Collaborate with cross-functional teams, including operations, finance, marketing, IT, and HR, to gather data and feedback on transformation progress.
• Present analytical findings to key stakeholders, including senior management, in a clear and actionable manner.
• Assist business units in defining data requirements and ensuring data accuracy for transformation initiatives.

Process Improvement Insights – 20%

• Identify trends, patterns, and anomalies in business operations to recommend process improvements.
• Work with process owners to assess the efficiency and effectiveness of current processes and propose data-driven improvements.
• Conduct root cause analysis on any inefficiencies or issues and suggest corrective actions backed by data insights.

Data Visualization and and Presentation

• Develop and present data visualizations (charts, graphs, dashboards) that simplify complex data and facilitate decision-making.
• Ensure that key business transformation metrics are easily accessible for stakeholders to track progress and outcomes.
• Provide actionable insights that help the business optimize its transformation strategies.

Continuous Monitoring and Optimization – 20%

• Monitor the performance of ongoing business transformation initiatives and provide regular updates on progress.
• Ensure that data used for transformation initiatives is continuously updated, accurate, and reliable.
• Support the evaluation of transformation initiatives by tracking business outcomes and assessing overall impact on business goals.

Data Governance and Quality

• Ensure that data used for business transformation is accurate, complete, and compliant with organizational data governance policies.
• Collaborate with data teams to maintain data quality and integrity throughout the transformation process.
• Recommend improvements to data collection methods to ensure the data supports accurate decision-making.

KEY RELATIONSHIPS 

Direct Reports to this Position;

• None

Customers of this Position:

• All staff, Heads of departments

KEY QUALIFICATIONS AND COMPETENCES

Knowledge: 

• Bachelor’s degree in Data Science, Business Analytics, Economics, Statistics, or a related field.
• Additional certifications in business transformation, data analysis, or business intelligence tools (e.g., Tableau, Power BI, SQL) are a plus.