Roles and responsibilities 

• Attendance Monitoring: Track and report attendance of Trade Developers in stores, ensuring punctuality and accountability.
• Leave Management: Handle leave applications for Trade Developers and ensure operations are not disrupted.
• Field Support: Respond to Trade Developers’ requests and important updates from head office.
• App Usage: Ensure full adoption and proper use of the Sales Force App for attendance, stock tracking, and reporting.
• Fare Requests: Prepare requisitions for field teams conducting stocktakes.
• Promotion Communication: Share promotion details, product prices,and dealer updates to ensure correct implementation and margin compliance.
• Credit Notes:Prepare credit note summaries for promotions or price changes and share with dealers for timely reimbursement.
• Goods Return(GRN): Process GRNs for faulty, missing, or returned goods and ensure quick resolution.
• SKU Updates: Keep the Modern TradeApp updated with all new products and SKUs for accurate tracking.
• Back-Office Coordination: Support the sales team by following up on dealerorders and coordinating with invoicing, service, and warehouse teams.
• Stock Takes:Oversee monthly stock counts forsell-out accounts and prepare reconciliation reports to highlight discrepancies.
• Returns Analysis: Review GRN data to identify return trends and suggest actions to reduce them.
• Performance Reports: Track performance of Trade Developers and share monthly reports with management.
• Incentive Reports: Prepare and validate monthly incentive reports to ensure fairness and accuracy.
• Inventory Reports: Use data from the app to analyze stock levels, sales trends,and market share performance.
• Ad Hoc Reports: Prepare additional reports as needed to support business reviews and decision-making.
• Any other duties as may be assigned from time to time by Superior

Qualification and Experience

• Bachelor’s degree in Business, Statistics, Economics, Data Analytics, Supply Chain, or a related field.
• Two years of experience in data analysis, sales operations, or modern trade(preferably in consumer electronics or retail).
• Experience in data reporting, operational coordination, and working with field teams.
• Added advantage: Familiarity with ERP systems and data collection tools used in retail.
• Data Analysis: Ability to interpret data, identify trends, and make recommendations.

Key Skills: 

• Excel Skills:Proficiency in MS Excel(pivot tables, lookups, and dashboards).
• Operational Coordination: Skilled in managing multiple operational tasks efficiently.
• Accuracy: Strong attention to detail in data entry,reporting, and reconciliation.
• Communication: Good written and verbal communication skills; able to work with different teams.
• Process Improvement: Ability to simplify and automate reporting or routine tasks.
• Time Management: Able to handle tight deadlines and prioritize work effectively.